Microsoft has shared a short lived repair for a recognized situation that causes basic Outlook to crash when writing, replying to, or forwarding an electronic mail.
These issues seem after updating Outlook for Microsoft 365, Outlook 2021, Outlook 2019, or Outlook 2016 to Model 2412 (Construct 18324.20168), launched on January 7, and can set off “0xc0000005” exception codes.
“You’ll be able to verify if that is the difficulty by wanting on the Home windows Occasion Viewer Utility Log for crash Occasion 1000 or Occasion 1001, and the next occasion particulars,” the corporate says in a not too long ago printed assist doc.
Microsoft says the Outlook group has already discovered a repair for this bug, which can be pushed to prospects within the Present Channel subsequent week, on January 28, with Model 2501 Construct 18429.20000.
Nonetheless, till the repair rolls out to affected prospects, the corporate gives a short lived resolution to work across the situation. This workaround requires these impacted to revert Outlook to model 2411 (Construct 18227.20162), which is not affected by this bug.
To do this, seek for ‘Command Immediate’ within the Home windows search field, right-click the ‘Command Immediate’ icon, and click on ‘Run as administrator.’
Subsequent, paste the next instructions within the Command Immediate window that exhibits up and hit Enter after every:
cd %programfilespercentCommon FilesMicrosoft SharedClickToRun
officec2rclient.exe /replace person updatetoversion=16.0.18227.20162
Final week, Microsoft rolled out a repair for an additional recognized situation that was inflicting Microsoft 365 functions and Traditional Outlook to crash on Home windows Server 2016 or Home windows Server 2019 methods.
In early January, it introduced that it would robotically set up the brand new Outlook electronic mail shopper on Home windows 10 methods, beginning with the February 2025 safety replace.
In latest months, Redmond additionally shared momentary fixes for different recognized Outlook points, together with one which brought on Outlook to crash after opening and one other that triggered Gmail sign-in points for traditional Outlook customers
