ROUTE. SWITCH. TSHOOT.
You would possibly recall that again in 2010, the very fashionable CCNP Routing & Switching certification included these three exams. Quick ahead to at the moment, and I nonetheless bear in mind TSHOOT fondly. The examination was a totally new expertise: After answering a number of multiple-choice questions, you had been offered with a sequence of hassle tickets and needed to decide what was damaged in a posh community, the place the difficulty was positioned, which know-how wanted to be mounted, and which instructions to deploy to resolve the difficulty. This was correct troubleshooting, and the examination really examined your data of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that can assist you put together.

I bear in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be educating ROUTE, SWITCH, and TSHOOT programs for studying companions but in addition at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these complicated community points as they consolidated their routing and switching expertise.
In 2020, Cisco Studying & Certifications retired the previous CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination matters embrace a number of “troubleshooting” duties, making it a stable contender for changing TSHOOT, however ENARSI additionally serves because the substitute for ROUTE because it covers superior routing matters.
Though I like ENCOR and ENARSI, I (and lots of others) miss the TSHOOT examination and course.
After I joined Cisco in 2021, I proposed a Cisco Reside session primarily based on my TSHOOT educating expertise. I designed a posh IPv4 and IPv6 community and created 27 hassle tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so standard that over the previous three years I’ve offered it 9 occasions at Cisco Reside occasions, with a tenth and eleventh arising at Cisco Reside Amsterdam in February 2025.
You is perhaps questioning “Patrick, why are you telling me all this?”
Properly, I’ve bought some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it accessible on Cisco U. for All Entry subscribers!

The brand new studying path known as Troubleshooting Cisco Enterprise Networking Options (ENTSH) and contains two tracks. The primary monitor covers troubleshooting methodologies and procedures in addition to greatest practices for community upkeep. The second monitor is damaged down into 5 case research that require you to resolve hassle tickets logged by your colleagues at fictitious firms.

The case research appear like this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 staff inform you that every part labored nice on Friday, however now they’re going through points. Because the senior engineers are all out, it appears that you’re the one one on web site who can repair the next points:
- Kimberly, the person on PC1, can’t entry knowledge on the server at 172.16.200.10.
- Andrew, the person on PC2, can’t entry the Web. Andrew is attempting to entry the general public server at 209.165.200.2.
- Carol, the person on PC3, can’t use SSH to connect with the server at 172.16.200.10.
- Jack, the person on PC4, says he desires to entry the Web via IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case examine revolves round a special community infrastructure and can check your data of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.

The labs for ENTSH are solely virtualized and spin up inside three minutes, permitting you to shortly get began along with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs make it easier to perceive tips on how to greatest resolve the problems customers report.

For those who’re fascinated with seeing a demo of ENTSH, try the Snack Minute we are going to launch February 18, 2025, by which I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path appears like.
For those who’re planning on attending Cisco Reside in Amsterdam or San Diego, you possibly can register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of hassle tickets you possibly can repair in 4 hours!
Take a look at the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and be taught to troubleshoot like a professional!
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