Andy Walker / Android Authority
TL;DR
- Google Maps customers are reporting an error when making an attempt to switch their Timeline knowledge to their telephone.
- The problem is stopping customers from accessing their location historical past.
- A possible workaround entails utilizing one other account logged into Maps, however this answer received’t enable the consumer to totally restore or consolidate their Timeline.
For those who’ve been having hassle transferring your Google Maps Timeline knowledge to your telephone, you’re not alone. Customers are encountering an error that’s stopping entry to the info. There seems to be a workaround, however it’s removed from being an ideal answer.
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For those who’re unfamiliar with Timeline, it’s a function inside Google Maps that tracks the place you’ve been and when. It’s one thing that could possibly be useful when you could bear in mind the place you’ve been, like if you could fill out an expense report. In 2023, Google introduced that it might retire the function on Maps for the net. The corporate later allowed customers to again up their Timeline knowledge on their telephones. Nonetheless, it seems some customers have had hassle with the migration.
In a tip despatched to Android Headlines, one consumer sums up the problems individuals have been operating into:
For over a 12 months, the Google Maps Timeline backup has not been functioning correctly for quite a few customers. Whereas the backup function might be toggled on, it stays inactive or leads to error messages. A very problematic side is that after altering the Google account password, neither a brand new backup might be created, nor can an present backup be imported or restored. Switching gadgets or resetting the smartphone doesn’t resolve the difficulty.
It seems there are a number of experiences simply on Google’s assist boards that again up these claims. There’s even a report that was submitted as lately as three days in the past. Fortuitously, it’s not a difficulty that’s affecting everybody, as our personal Rita El Khoury confirmed she was in a position to again up her knowledge.
It seems Google has but to touch upon any of those experiences. As such, there isn’t any official answer to repair the issue. There’s a workaround that you could strive, however it’s not excellent. This workaround entails utilizing one other account logged into Google Maps. The issue is, if you happen to use this methodology, you received’t have the ability to absolutely restore or consolidate your Timelines.
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