What it’s worthwhile to know
- Customers have taken to Spotify’s boards, reporting that the app on their Google Pixel and Samsung Galaxy machine are crashing and freezing.
- Plainly the app is constantly crashing when making an attempt to stream over Wi-Fi; nevertheless, switching to cellular knowledge solves the problem.
- Spotify is investigating a extra everlasting repair, as reinstalling the app hasn’t proved fruitful.
Spotify customers are having a tough go of it at this time (Oct 22), as stories fly in about extreme freezing and crashing.
A thread began on Spotify’s group discussion board by a moderator, highlighting stories from customers concerning the app turning into unresponsive. Whereas customers are having points with the app, it solely appears to have affected sure gadgets from Samsung and Google. Furthermore, these issues are seemingly solely occurring when linked to Wi-Fi.
Customers have continued to report issues to Spotify, similar to one who commented, “Not too long ago, my Spotify app has grow to be unusable whereas linked to my house wifi.” The consumer states that is affecting their Pixel 9, comparable to some different stories mentioning the identical machine.
A consumer examined the Spotify app on their Galaxy S25 Extremely and their Tab S10 Extremely, and encountered the identical freezing/crashing downside when on Wi-Fi. A Pixel 8 proprietor from Germany chimed in, reporting comparable issues.
Spotify has supplied that customers can cleanly reinstall the app on their gadgets, however that hasn’t reportedly helped. The principle offender appears to be that, when linked to Wi-Fi, the Spotify app is crashing on Galaxy and Pixel gadgets. In the mean time, as customers have reported, switching to your cellular knowledge solves the problem.
Spotify is conscious of the problem and is investigating a possible answer.
There have been different issues
Google’s Pixels bumped into issues with Spotify final 12 months after the corporate rolled out its June characteristic drop. From some preliminary stories, it was evident that the problem affected the Pixel 6, Pixel 7, and Pixel 8 gadgets, which induced widespread crashes when operating Spotify. The issues compelled gadgets right into a seemingly infinite loop; nevertheless, manually rebooting these telephones bought them out.
Some band-aid fixes included shutting off Spotify’s notifications and clearing the app’s cache.
The problems occurring at this time have a a lot less complicated answer, although it is nonetheless irritating to need to lean in your knowledge on your music streaming.
Spotify had an odd challenge earlier this 12 months, too, although that concerned Premium customers listening to advertisements… regardless of being Premium. Whereas hypothesis steered it was possible a bug initially, Spotify confirmed as a lot shortly after these February stories. It shortly rolled out a repair for advertisements slipping into Premium streams, fixing the problem that very same day.
