Freedom Cellular, the fourth-largest wi-fi provider in Canada, has disclosed a knowledge breach after attackers hacked into its buyer account administration platform and stole the non-public info of an undisclosed variety of prospects.
Based in 2008 as Wind Cellular by telecommunications supplier Globalive, Freedom has over 2,2 million subscribers and now says it offers protection to 99% of Canadians.
Vidéotron, a subsidiary of Canadian telecommunications firm Québecor, acquired Freedom in 2023, creating the nation’s fourth main wi-fi provider with greater than 3.5 million cell prospects and practically 7,500 workers.
In a information breach notification revealed in the present day, Freedom mentioned it detected a breach of its buyer account administration platform on October 23.
“Our investigation revealed {that a} third occasion used the account of a subcontractor to achieve entry to the non-public info of a restricted variety of our prospects,” Freedom said.
“We shortly recognized the incident and applied corrective measures and safety enhancements, together with blocking the suspicious accounts and corresponding IP addresses.”
The private and call info uncovered within the incident consists of first and final names, house addresses, dates of start, house and/or cellphone numbers, and Freedom Cellular account numbers.
Though it discovered no proof that the compromised information has been misused because the breach, the wi-fi provider suggested affected prospects to be suspicious of surprising messages requesting their private info or directing them to an internet site to offer it.
Freedom additionally recommends not clicking hyperlinks or downloading attachments from emails or texts that appear suspicious and frequently checking their accounts for uncommon exercise.
A Freedom Cellular spokesperson did not reply to a request for remark when BleepingComputer reached out earlier in the present day for extra particulars on the info breach, together with what number of prospects have been affected, if the attackers additionally breached its inner community, and whether or not the provider acquired a ransom demand after the incident.
In Might 2019, Freedom Cellular confirmed one other information breach after a third-party vendor uncovered an unsecured buyer assist database on-line, which contained the info of roughly 15,000 prospects.
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