Rita El Khoury / Android Authority
TL;DR
- Google has apparently despatched an electronic mail to some customers saying that it by accident deleted Google Maps Timeline information.
- The e-mail was solely despatched out to affected customers, however urges them to revive their information from a backup.
- Sadly, you’re out of luck when you didn’t have Timeline backups enabled.
Google lately modified the best way the Timeline characteristic works in Google Maps, transitioning to on-device storage of your earlier actions. Sadly, some customers reported earlier this month that their Timeline information vanished altogether. Now, Google has apparently issued an electronic mail to affected folks.
Redditor sweepernosweeping reported that Google despatched them an electronic mail confirming that it by accident deleted Timeline information for some folks:
Hello
, We briefly skilled a technical situation that precipitated the deletion of Timeline information for some folks. We’re reaching out as your account might have been impacted.
If in case you have encrypted backups enabled, you could possibly restore your information. Just be sure you have the newest model of Google Maps, then go to your Timeline. Faucet the cloud icon ( ) close to the highest of your display, and select a backup to import your information. In case you didn’t have backups turned on, sadly you won’t be able to get well misplaced information.
We perceive that this may be irritating when you use Timeline to recollect locations that you simply’ve visited, and we’re taking steps to enhance our methods for the longer term.
The Timeline Workforce
The person famous that they checked their Timeline information and found that they solely had the final two weeks of knowledge. Sadly, it appears like they weren’t capable of restore a backup.
A number of different customers additionally chimed in to verify receipt of the e-mail, with some reporting that they might restore their information from a cloud backup. Nevertheless, others reported that the backup solely restored the previous few weeks of knowledge, or that they didn’t have a backup in any respect.
Is your Google Maps Timeline information lacking?
22 votes
Evidently, you may need to allow Timeline information backups in your telephone proper now when you’re involved about this situation, because it isn’t enabled by default. I additionally seen that my Pixel 7 Professional solely had just a few weeks of knowledge, however my vivo X200 Professional had my complete Timeline historical past, ostensibly as a result of I selected the latter as my fundamental Timeline gadget. So hold that in thoughts when you’ve bought two or extra telephones and need to allow backups.
We’ve requested Google about this electronic mail and the enclosed steps and can replace our article as quickly as the corporate responds to us. Nonetheless, that is one other disappointing flip of occasions relating to Google’s Timeline migration course of.
