Typically, I’ve seen most individuals agree with me within the feedback on that content material. Nevertheless, there have additionally been individuals who assume I’m making a giant deal out of nothing. “Who cares, you’re simply going to place it right into a case anyway,” is a typical rebuttal, as is “I don’t care what a telephone appears like; I simply want it to carry out effectively.”
I’ve seen feedback like these rather a lot in my seven years at Android Authority, however they nonetheless shock me. I can’t perceive how somebody may not care about smartphone design, because it influences all the pieces else concerning the machine.
After seven years of incessantly discussing it, I assumed it was time to place my views on this subject in a single place. Let me begin by addressing the 2 commonest rebuttals.
How essential is smartphone design to you?
0 votes
“I don’t care what it appears like, I simply care about efficiency”
Smartphone fanatics are all the time on the lookout for extra: extra efficiency, extra battery life, extra sturdiness, extra megapixels, extra, extra, extra. Smartphone producers, in response, make investments closely into determining how way more they’ll deliver to their new fashions every year to make sure they turn out to be one of many finest Android telephones you will get.
The factor is, although, that if smartphone design actually didn’t matter, these investments wouldn’t be mandatory. A smartphone producer may simply make a telephone that’s an inch thick and weighs a number of kilos, and that may remedy all battery life issues. Likewise, it may make telephones out of rubber to extend sturdiness or put a DSLR-esque digicam lens on the again to extend the standard of photographs and movies. A daring firm may do all three issues and make a veritable superphone: one which lasted per week, could possibly be dropped from a constructing with out fear, and seize professional-grade photographs and movies.
Smartphone OEMs may simply make a superphone with an enormous battery, big digicam lenses, and extra. They do not as a result of the design of that telephone would not work.
The issue, although, is that firms who’ve tried these concepts have seen the merchandise fail to promote. Most common shoppers don’t purchase telephones from Samsung’s XCover collection, for instance, although they’re constructed like tanks and are probably probably the most sturdy Android telephones you will get. Likewise, many producers have tried slapping “actual” digicam lenses on telephones to make them images powerhouses, however they’ve by no means been huge sellers. We’ve additionally seen a number of idea telephones from Energizer — just like the one proven above — that cram monumental batteries into equally monumental telephones in an try to resolve battery woes. These telephones have by no means made it to retail, although.
The explanation these concepts don’t turn out to be huge hits is that we — which means the collective group of smartphone shoppers world wide — have settled on what the design constraints of a smartphone have to be. A smartphone can solely be so huge earlier than it turns into a pill, for instance. On the flip aspect, it might probably solely be so small earlier than it turns into a smartwatch. It will possibly additionally solely be so thick and so heavy as a result of it must be held in a single hand more often than not and match right into a pocket the remainder of the time. There are numerous design limitations like these that producers must work round, and that is immediately as a result of how a lot we do care about smartphone design.
A smartphone must be designed in a sure approach or else it stops being a smartphone.
You’ll find related conditions in different tech merchandise, similar to laptops, good glasses, and even vehicles. We, as a collective, have selected what the core designs of those merchandise ought to be and anticipate firms to innovate inside these limitations. As with smartphones, the businesses who reject these limitations and go for some wild, out-of-the-box design are likely to see failure. There are outlier successes, after all — the unique Galaxy Notice was a joke when it launched, however it ended up altering your entire trade — however they’re the exception to the rule.
In different phrases, a telephone is profitable not solely due to its efficiency but in addition due to its design, which is objectively essential, too. However what about how the telephone appears, which is extra subjective? That brings me to the next frequent rebuttal to my enthusiasm for smartphone design.
“Who cares? You’re simply going to place it right into a case”

Nick Fernandez / Android Authority
At a really primary degree, my response to that is easy: “No, I’m not.” I’ve been going case-free with my Google Pixel 9 Professional since I obtained it. I like it as a result of there’s no further thickness added to the telephone, I get to benefit from the beautiful Hazel colorway, and nothing is impeding the performance of all of the telephone’s options — no cowl on the buttons, nothing blocking the USB-C port, no edges jutting in opposition to the show bezels, and many others.
Nevertheless, I perceive that not everyone seems to be snug going case-free, and that’s tremendous. However even in case you put your telephone in a case, the telephone’s design nonetheless issues as a result of the way you emotionally connect with it’s a major factor of whether or not or not you’ll purchase it.
There may be an emotional element to all the pieces you purchase.
Lately, I wrote up a listing of probably the most lovely Android telephones of all time. Most of the telephones on that record weren’t nice total units. The Nextbit Robin, for instance, was a vital dud, and the Important Cellphone by no means made it past that preliminary mannequin. We nonetheless keep in mind them, although, partially as a result of how they seemed had such an impact on us and the trade at giant. Within the case of the Important Cellphone, it began the pattern of getting a notched show to accommodate the selfie cutout, a smartphone design function that’s nonetheless used to today almost eight years later.
Within the feedback of that article, you’ll discover dozens of individuals speaking about telephones they assume had been lovely, lots of that are previous and had been comparatively obscure throughout their heyday. Some examples are the Motorola Aura, the Sony Xperia Arc, and a telephone I had by no means even heard of earlier than, the Pantech Vega Iron A870. All these telephones and extra had a real impact on individuals in that remark thread merely due to how they seemed.
How a product makes you are feeling is an integral a part of your willingness to purchase it.
As soon as once more, that is additionally a phenomenon we see with different merchandise. The third-generation Mitsubishi Eclipse was one of many coolest-looking vehicles I had ever seen again within the day, however it wasn’t a long-lasting success and isn’t even made anymore. I additionally completely love the look of the Fender Jaguar guitar, although I hate the way in which it really performs. There are a lot of examples of this all through everybody’s life, the place they discover themselves drawn to sure kinds of designs that make them really feel a sure approach, even regardless of how that factor really works. But when an organization can create one thing that offers you that feeling and can be a terrific product, they are going to be comparatively assured of that product’s total success.
Give it some thought: if this didn’t occur, we’d all be residing in a home with beige furnishings, driving to work in our beige vehicles with a beige telephone in our beige pockets. This isn’t the case, although, as a result of we’re naturally drawn to sure colours, designs, and appears, and that has an impact on our buying choices. Your case alternative on your new telephone can be affected by this: you’re not going to slap an unpleasant case in your new telephone, in spite of everything.
So sure, many smartphone customers will put their telephone right into a protecting case, however that doesn’t imply the telephone’s design is wholly irrelevant. If the telephone is subjectively ugly, you’ll be much less more likely to turn out to be emotionally connected to it and, thus, much less probably to purchase it.
Smartphone design may not be the one factor, however it’s a factor

C. Scott Brown / Android Authority
I don’t anticipate everybody who reads this to come back away pondering, “This man is correct. Smartphone design is a very powerful factor.” I positively don’t consider that. Essentially the most lovely telephone on the earth wouldn’t attraction to me if it had a rubbish processor or digicam {hardware} from 15 years in the past or software program that was anemic in options. Specs, software program, replace commitments, worth, availability — all these items additionally matter when shopping for a telephone.
The best way a telephone appears may not be the primary motive you select to purchase or not purchase it, however it’s undeniably an element.
Nevertheless, I discover it obscure the concept a telephone’s design is totally inconsequential. This brings me again to the Samsung Galaxy S25 collection and the shortage of any developments within the design. Whereas there’s nothing inherently flawed with Samsung’s Galaxy design aesthetic, the general look of the telephones is rising fairly previous. In my view, it’s really boring. As a result of I discover the designs (and the restricted selections in colorways) unexciting, I really feel just like the telephone itself is uninteresting. I do know that there are spectacular efficiency bumps due to the Snapdragon 8 Elite for Galaxy, and I do know a number of the new Galaxy AI options are fairly cool. However these issues don’t make me really feel something concerning the telephone. That is why I feel Samsung is making a mistake by not freshening up the look.
I’m completely on board with individuals not pondering this can be a huge deal. For sure consumers, a telephone that appears similar to final yr’s (and the yr earlier than that, and the yr earlier than that) is just not a giant detraction. Nevertheless, the concept smartphone design has no bearing in any respect on one’s resolution to buy an costly new telephone is demonstrably false. It may not be the bedrock of your buying resolution, however it’s a pillar of it.
Hopefully, with this on the market, the subsequent time I spend just a few hundred phrases reviewing how a telephone appears, I gained’t see feedback about how I shouldn’t trouble. Properly, I hope I’ll see fewer of them, anyway.
