An ongoing outage at IT large Ingram Micro is attributable to a SafePay ransomware assault that led to the shutdown of inside techniques, BleepingComputer has discovered.
Ingram Micro is without doubt one of the world’s largest business-to-business know-how distributors and repair suppliers, providing a spread of options together with {hardware}, software program, cloud companies, logistics, and coaching to resellers and managed service suppliers worldwide.
Since Thursday, Ingram Micro’s web site and on-line ordering techniques have been down, with the corporate not disclosing the reason for the problems.
BleepingComputer has now discovered that the outages are attributable to a cyberattack that occurred early Thursday morning, with staff all of a sudden discovering ransom notes created on their units.
The ransom observe, seen by BleepingComputer, is related to the SafePay ransomware operation, which has develop into one of many extra lively operations in 2025. It’s unclear if units have been really encrypted within the assault.
It must be famous that whereas the ransom observe claims to have stolen all kinds of knowledge, that is generic language utilized in all SafePay ransom notes and might not be true for the Ingram Micro assault.
Supply: BleepingComputer
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Sources have instructed BleepingComputer that it’s believed the menace actors breached Ingram Micro via its GlobalProtect VPN platform.
As soon as the assault was found, staff in some places have been instructed to do business from home. The corporate additionally shut down inside techniques, telling staff to not use the corporate’s GlobalProtect VPN entry, which was mentioned to be impacted by the IT outage.
Methods which can be impacted in lots of places embrace the corporate’s AI-powered Xvantage distribution platform and the Impulse license provisioning platform. Nonetheless, BleepingComputer was instructed that different inside companies, resembling Microsoft 365, Groups, and SharePoint, proceed to function as normal.
As of yesterday, Ingram Micro has not disclosed the assault publicly or to its staff, solely stating there are ongoing IT points, as indicated by company-wide advisories shared with BleepingComputer.
The SafePay ransomware gang is a comparatively new operation that was first seen in November 2024, accumulating over 220 victims since then.
The ransomware operation has been beforehand noticed breaching company networks via VPN gateways utilizing compromised credentials and password spray assaults.
BleepingComputer contacted Ingram Micro yesterday and at this time concerning the outages and ransomware assault, however didn’t obtain a response to our emails.
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