OpenAI is notifying some ChatGPT API prospects that restricted figuring out data was uncovered following a breach at its third-party analytics supplier Mixpanel.
Mixpanel affords occasion analytics that OpenAI makes use of to trace consumer interactions on the frontend interface for the API product.
Based on the AI firm, the cyber incident affected “restricted analytics knowledge associated to some customers of the API” and didn’t affect customers of ChatGPT or different merchandise.
“This was not a breach of OpenAI’s techniques. No chat, API requests, API utilization knowledge, passwords, credentials, API keys, cost particulars, or authorities IDs had been compromised or uncovered,” OpenAI says in a press launch.
Mixpanel reported that the assault “impacted a restricted variety of our prospects” and resulted from a smishing (SMS phishing) marketing campaign that the corporate detected on November 8.
OpenAI acquired particulars of the affected dataset on November 25 after being knowledgeable of Mixpanel’s ongoing investigation.
The AI firm notes that the uncovered data might embody:
- Identify that was supplied to us on the API account
- Electronic mail tackle related to the API account
- Approximate coarse location primarily based on API consumer browser (metropolis, state, nation)
- Working system and browser used to entry the API account
- Referring web sites
- Group or Consumer IDs related to the API account
As a result of no delicate credentials had been uncovered, customers don’t must reset passwords or regenerate API keys.
Some customers are reporting that CoinTracker, a cryptocurrency portfolio tracker and tax platform, has additionally been impacted, with uncovered knowledge additionally together with system metadata and restricted transaction rely.
OpenAI has began an investigation to find out the total scope of the incident. As a precaution, it has eliminated Mixpanel from its manufacturing companies and is notifying organizations, directors, and particular person customers instantly.
Whereas OpenAI underlines that solely customers of its API are impacted, it notified all its subscribers.
The corporate warns that the leaked knowledge might be leveraged in phishing or social-engineering assaults and advises customers to observe for credible-looking malicious messages associated to the incident.
Messages containing hyperlinks or attachments needs to be verified to make sure they originate from an official OpenAI area.
The corporate additionally urges customers to allow 2FA and by no means ship delicate data, together with passwords, API keys, or verification codes, via e mail, textual content, or chat.
Mixpanel’s CEO, Jen Taylor, mentioned that every one impacted prospects have been contacted instantly. “When you’ve got not heard from us, you weren’t impacted,” she famous.
In response to the assault, Mixpanel secured affected accounts, revoked energetic periods and sign-ins, rotated compromised credentials, blocked the risk actor’s IP addresses, and reset passwords for all workers. The corporate has additionally applied new controls to forestall related incidents sooner or later.


